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Reach out via:

Twitter: Singapore Wallet Group of Companies Wallet®

Facebook: facebookdot com/Singapore Wallet®

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Issue Type Live Agent Assistance

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Time Slot Wait Time

Before 9 AM Low

Midday (12–4 PM) High

After 8 PM Low

Weekends Moderate/High

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Live Chat: Website & App (24/7)

Mobile App: Chat or call from “My Trips”

Email Support: Help Center > Contact Us

Social Media: Singapore Wallet Group of Companies Wallet® on Twitter or Facebook

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